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Consumer Law

We Know Your Consumer Rights — And We’re Here for You

When you face issues with a product or service you’ve purchased, knowing your rights and exercising them effectively is crucial. At Gözükara Law Firm, we are by your side at every stage—from defective goods and withdrawal rights to unfair contract terms and consumer court proceedings. Contact us for fast, effective, and results-oriented solutions.


Our Practice Areas

Lawsuits on Defective Goods and Services
If a delivered product is faulty or a service is not in compliance with the contract, we file legal claims to protect your rights to compensation or return.

Right of Withdrawal and Return Processes
We guide you on how and under what conditions to exercise your right of withdrawal—particularly for online or distance purchases within the 14-day legal window.

Annulment of Unfair Contract Terms
We initiate lawsuits to cancel unlawful clauses in contracts that are unilaterally drafted to the detriment of the consumer.

Disputes over Subscription and Service Contracts
We handle disputes such as unjust charges or contract terminations in services like mobile, internet, or electricity.

Complaints Arising from Banking Transactions
We provide legal assistance in cases where consumers are harmed by unjust charges such as card fees, file costs, or insurance deductions.

Consumer Arbitration Committee and Court Processes
We ensure complete and accurate filing of applications and represent you in consumer courts when necessary.


Why Gözükara Law Firm?

  • A team of experts well-versed in current consumer protection laws
  • Fast and effective management of the entire application process
  • Active representation before courts and arbitration committees
  • Extensive experience and precedent-setting decisions in favor of consumers

Stand Up for Your Rights — We’re with You
As a consumer, seeking your rights through legal means is your natural and protected right. At Gözükara Law Firm, we are here to support you every step of the way.